overview

My research explores how behavioral and social aspects of an organization interact with its technical components to determine the firm's operational performance. My current research interests include behavioral operations management, retail and service operations, and the transition that product manufacturers are making to become service providers.

education and training
selected publications
Academic Articles48
  • Oliva, R., Abdulla, H., & Gonalves, P. (2022). Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment. Manufacturing & Service Operations Management.
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  • Chuang, H. H., Oliva, R., & Kumar, S. (2022). Grouplevel information decay and inventory inspection: An empiricalanalytical approach. Journal of Operations Management. (2), 152.
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  • Chuang, H. H., Chou, Y., & Oliva, R. (2021). Crossitem learning for volatile demand forecasting: An intervention with predictive analytics. Journal of Operations Management. 67(7), 828-852.
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  • Oliva, R. (2020). On structural dominance analysis. System Dynamics Review. 36(1), 8-28.
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Chapters16
  • Kohtamki, M., Baines, T., Rabetino, R., Bigdeli, A. Z., Kowalkowski, C., Oliva, R., & Parida, V. (2021). Theoretical Landscape in Servitization. The Palgrave Handbook of Servitization. 1-23. Springer International Publishing.
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  • Kampmann, C. E., & Oliva, R. (2020). Analytical Methods for Structural Dominance Analysis in System Dynamics. Dangerfield, B. (Eds.), System Dynamics. 153-176. Springer US.
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  • Morrison, J. B., & Oliva, R. (2019). Integration of Behavioral and Operational Elements Through System Dynamics. The Handbook of Behavioral Operations. 287-321.
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  • Kampmann, C. E., & Oliva, R. (2017). Analytical Methods for Structural Dominance Analysis in System Dynamics. Meyers, R. A. (Eds.), Encyclopedia of Complexity and Systems Science. 1-25. Springer Berlin Heidelberg.
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  • Oliva, R., & Sterman, J. D. (2010). Death Spirals and Virtuous Cycles. Handbook of Service Science. 321-358. Springer US.
Conference Papers4
  • Martinez-Moyano, I. J., Oliva, R., Morrison, D., & Sallach, D. (2015). Modeling Adversarial Dynamics. 2015 Winter Simulation Conference (WSC), 2015 Winter Simulation Conference (WSC). 2412-2423.
  • Kampmann, C. E., & Oliva, R. (2008). Structural dominance analysis and theory building in system dynamics. Systems Research and Behavioral Science. 25(4), 505-519.
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  • Oliva, R., & Bean, M. (2008). Developing operational understanding of service quality through a simulation environment. International Journal of Service Industry Management. 19(2), 160-175.
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  • Keating, E. K., & Oliva, R. (2000). A dynamic theory for sustaining process improvement teams in product development. ADVANCES IN INTERDISCIPLINARY STUDIES OF WORK TEAMS, VOL 5 - 2000. 5, 245-281.
Repository Documents / Preprints4
  • Serrano, A., Kraiselburd, S., & Oliva, R. (2012). Risk Assessment in Inventory Models: The Case of Myopic Policies. SSRN Electronic Journal.
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  • Chuang, H., & Oliva, R. (2012). Risk Aversion, Inspection Error, and Inventory Record Inaccuracy. SSRN Electronic Journal.
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  • Serrano, A., Kraiselburd, S., & Oliva, R. (2010). A Financial Perspective on Inventory Holding Cost. SSRN Electronic Journal.
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  • Serrano, A., Kraiselburd, S., & Oliva, R. (2009). Ordering Decisions, Cost of Capital, and the Value of the Firm. SSRN Electronic Journal.
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editor of
Books2
chaired theses and dissertations
Email
roliva@tamu.edu
First Name
Rogelio
Last Name
Oliva
mailing address
Texas A&M University; Dept Of Information & Operations Management; 4217 TAMU
College Station, TX 77843-4217
USA