© 2018 Institute of Industrial Engineers (IIE). All rights reserved. To continue impacting the healthcare industry, Texas A&M University at Qatar partnered with Hamad and Sidra Hospitals to design a diabetic monitoring system with Web and Mobile Applications, using a Continuous Glucose Monitoring (CGM) device to transmit patient's' glucose levels to a real-time server and calculating the corresponding Glycohemoglobin (HbA1c). To ensure the most effective and efficient monitoring system is designed, the opinions of current Qatari endocrinologists was taken into consideration in addressing the design process of the system. Based on the practical applications and technical limitations, the diagnostic metrics with crucial impact within diabetic patients are identified, optimal data presentation for medical personnel was studied, and the disadvantages of past manual monitoring systems were investigated. This presentation discusses efforts to evaluate the system design, along with the sociotechnical aspects affecting implementation. In contrast to previous monitoring systems wherein functionality depended on three individual systems, the current version combines systems into three high level functions integrated into a systematic computerized approach, allowing the use of Bluetooth and WiFi.