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Meeting Our Customers Expectations: A Follow-Up Customer Satisfaction Survey After 10 Years of Free Document Delivery and Interlibrary Loan Services at Texas A&M University Libraries@en-US Academic Article
Publication Date: 2012
TAMU Faculty Authors (Claimed):

Yang, Zheng (Lan), University Libraries

Hahn, Douglas, University Libraries
Making the Most of Your Usage Statistics Academic Article
Publication Date: 2005
TAMU Faculty Authors (Claimed):

Sullenger, Paula, University Libraries

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